Selling guide
Seven steps from valuation to contracts
Selling a home involves several stages, from establishing its value and choosing an estate agent through to accepting an offer and completing the legal transaction.

Who handles what?
The sale process, task by task
Both models can support a complete sale. The main practical difference is that online services often ask the homeowner to conduct viewings, while the agent manages the listing, enquiries and offers.
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Understand your property’s value
Start with a realistic view of what your property may achieve. Review comparable homes and seek a professional valuation where appropriate.
Traditional agent: IncludedIncludedOnline agent: IncludedIncluded - 2
Choose how you want to sell
Compare traditional, online, hybrid and fixed-fee estate agents. Consider the total fee, services included and how involved you want to be.
Traditional agent: Guidance and supportGuidance and supportOnline agent: Guidance and supportGuidance and support - 3
Prepare the property
Declutter, complete minor repairs, clean thoroughly, prepare gardens and outdoor spaces, arrange professional photography, and have the required information available.
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Launch the property
Your listing should communicate the strongest features with professional visual assets. Ask exactly where it will be advertised.
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Conduct viewings
Viewings may be conducted by the agent or homeowner. Give buyers sufficient space to explore while remaining available for useful questions.
Traditional agent: IncludedIncludedOnline agent: Usually seller-ledUsually seller-led - 6
Manage offers
Review every offer alongside the buyer’s financial position, mortgage approval, chain and ability to progress. The highest initial offer is not always the strongest.
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Sale agreed
Once an offer is accepted, the legal process progresses between solicitors. Until contracts are signed, the transaction is not complete.
Traditional agent: Guidance and supportGuidance and supportOnline agent: Guidance and supportGuidance and support
Exact services differ between providers. Check the written service list, including photography, portals, viewings, negotiation and sales progression, before you appoint an agent.
Compare agent models